Customized to Fit Your Needs


At Pollock Insurance Agency, we are not trying to be all things to all people. Instead, we specialize in property and casualty insurance and work diligently to give you the best service possible. We offer personalized customer support so one of our agents will aid you when you need it most. You can rest assured that we will file your claims promptly and accurately, you’ll speak to a human when you call us, and we’ll even remind you when it’s time to make a payment! As a Trusted Choice insurance agency, we are committed to providing you with customized insurance coverage to fit your exact needs. That means you’ll get the exact amount of coverage you need at a price you can afford.


As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family, or your business and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help you solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.


At Pollock Insurance Agency, we provide a wide range of insurance policies. We provide a dedicated staff member who will find a personalized policy just for you.


Your home is worth protecting. Keep it safe with a customized policy from one of our many vendors.


Deciding on an auto insurance policy isn't easy. We can help you find one that is personalized just for you.


Protect your livelihood with a farm insurance policy that has great coverage and even better rates.


Plan for your future with a life insurance policy that looks out for you and your family at a price you can afford.


We can help protect you and your bike out on the road with a customized policy to fit your exact needs.


Boating can be dangerous for you and your passengers. Protect the ones you love with a personalized policy.


Russell Pollock purchased Pollock Insurance Agency in 1999 and has served Cairo and Grady County for fifteen years. In April of 2011, the agency converted to an independent status and began representing multiple property and casualty carriers in order to offer their clients more insurance options. We now represent over fifteen insurance carriers, including Progressive, Travelers, and Mercury Insurance Group and can offer competitive quotes on personal and commercial auto, homeowner, rental dwellings, mobile homes, and anything in between. If you are looking for an insurance program that is worry-free and designed for you, contact us now.

Russell Pollock


Russell Pollock, the agency owner, is licensed in property and casualty, and life and health insurance. Russell's agency is a long-time member of the CHS Band Maestro Club which supports the Syrupmaker Band through annual contributions.

Christina Kitchens

Customer Service Representative

Christina Kitchens has been the CSR for Pollock Insurance since 2007. She holds a Ga. Limited Sub-Agent license and is the Office Manager. She is responsible for keeping the office running smoothly.



"The publishers of the Insurance Market Intelligence (IMI) Newsletter asked me to suggest the name of any outstanding agents they could honor in the newsletter. I instantly thought of you. Thank you for all you do for the policyholders and our industry!"
Georgia Underwriters
"I've been with Pollock Insurance for about 20 years now, and I won't ever leave them because Russell is more than an agent; he is a friend I can trust. I know if something happens, he's right here in town to help."
Daniel Hendrix
"I am very happy with the way that Russell is always proactive with my insurance coverage. Once a year we sit down and review all of my insurance to make sure that I have the coverage and all the discounts that I am eligible for. A lot of times this actually gives me a lower premium. Not many other insurance agents go the extra mile that Russell does."
Jeff Lovett
"What I like best about working with Russell is that he's always looking for opportunities to save me money on my premium. Since he's independent, he's able to continually move us to whoever has the best insurance for the best price."
Paul Blough